Booking Rules

  • CANCELLATION POLICY: No refunds or store credits for cancellations or no-shows.  Changes can be made at no cost prior to 24-hours before your reservation.  Changes within 24-hours of your reservation are an additional fee of $20.00/game.  
  • Please arrive 15 minutes before your game time for check-in!
  • Arriving intoxicated can and will result in denied entry into the game without refund.
  • Using a discounted “Military/Police/Fire/First Responder” or “College Student” ticket? ID must be presented upon arrival.
  • Want it to be just your group? Book a private room or all available spaces! No guarantees otherwise.
  • Got kids under 16 years old that want to play? Sure! An adult must be in the game with them…NO EXCEPTIONS!!
  • Check our FAQ page for other questions/answers/policies.