Cancellation & Rescheduling Policy:
No refunds for cancellations or no-shows under any circumstances.
Rescheduling within 24 hours of game time will incur a $20 fee.
Arrival & Check-In:
Please arrive 15 minutes before your scheduled game time for check-in.
Late arrivals may result in reduced game time.
Alcohol & Drug Policy:
Entry will be denied without a refund if any participant is under the influence of drugs or alcohol.
Discount Policy:
If using a Military/Police/Fire/First Responder discount, a valid ID must be presented upon arrival.
Age Restrictions:
Ages 5-15: Must be accompanied by at least one paid adult in the game—NO exceptions.
Ages 16-17: Must have an adult (18+) remain on the premises during the game.
Children under 5 are not allowed in any of our escape rooms.
By booking a game at Escape SBC, you agree to these terms. Failure to follow these policies may result in denied entry without a refund.
